Privacy Policy

Information you provide:

• Name and email address (at registration)
• Password (stored as a secure hash — we never store your plain-text password)
• Contact data you enter into Workblox Business (stored per your account)
• Business profile you enter into Workblox Business (business name, your name and title, phone, email, website and address), stored per your account and included with your request to our AI providers when a writing tool uses it, so your documents come out with your details filled in
• Billing information: if you subscribe, we keep your Stripe customer ID, your plan, and your subscription status. Your card number and payment details go directly to Stripe and never reach our servers.
• Support messages: if you contact support (by email or with the Help form in the app), we receive your message by email together with your name, email address, which app you use, your plan and your language setting, so we can answer you. These messages are kept in our email inbox, not in Workblox.

Information collected automatically:

• Authentication tokens (stored locally on your device, not on our servers)
• Anonymous website visit statistics on torrestechremote.com, collected by Cloudflare Web Analytics without cookies (see Third-Party Services)
• A security check when you create an account with email and password: Cloudflare Turnstile looks at your browser and connection to tell people from automated bots (see Third-Party Services)
• Content moderation metadata — our automated safety system checks what you type, any photos you upload, and the AI's reply, using a word list and OpenAI's moderation service. When it flags a request, we log the category of the flag (e.g., "illegal activity"), whether it was found in text, a photo, or the reply, and a timestamp. We do not log your actual input text or photos.

• To provide, operate, and improve the Service
• To authenticate your identity and maintain your account
• To send account emails (verification, notifications) and reports you ask us to email to you
• To enforce our Terms of Service and detect abuse
• To comply with legal obligations

We do not sell your personal information. We do not use your data to train AI models.

The Service relies on the following third parties, each with their own privacy practices:

• Account data is retained for as long as your account is active
• If you delete your account, your personal data is deleted within 30 days
• Content moderation logs (category + timestamp only, never your input text) are retained for up to 12 months for security analysis, then deleted

We implement industry-standard security practices including encrypted connections (HTTPS), hashed passwords, and JWT-based authentication. No system is 100% secure. In the event of a breach affecting your data, we will notify you as required by applicable law.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Object to certain uses of your data

To exercise these rights, contact: support@torrestechremote.com

The Service uses browser local storage (not cookies) to maintain your login session on your device. No third-party tracking cookies are used. You can clear local storage at any time through your browser settings.

The Service is only for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that someone under 18 has created an account or provided personal data, we will close the account and delete the data promptly, except for any records the law requires us to keep. Contact us at support@torrestechremote.com if you believe this has occurred.

We may update this Privacy Policy from time to time. We will post the updated policy with a revised effective date. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

Questions about this Privacy Policy: support@torrestechremote.com